Know What 2019 Holds for Data Centers and the Cloud


At blooming of the New Year, when we look back at 2018, there had been a lot of progress in the areas of cloud and on-premise implementation. Due to the advancement in these fields, we are living in a world where everything around us is connected. In fact, digital transformation efforts are already taking nearly every industry by storm. With the introduction of new smart technologies, enterprises are able to manage surges of actionable data that yesterday’s solutions simply cannot handle.

As per a recent estimate, by the end of 2021, the IoT market will grow to nearly $520 billion and almost half of the IT executives will enhance their skills in this area. In 2019, we can witness a lot more in this field. Here we have enlisted some logical assumptions and conclusions based on past evidences. Take a look:


  • Edge computing will mature but will need a business model

Cloud computing has dominated IT industry for the last two decades. But in 2019, adoption and maturity of edge computing may take us towards a fully-connected world, thus enabling massive deployment of IoT devices. But the introduction of edge computing raises several challenges, such as identifying the best approaches and practices to integrate with the various cloud, internet of things and network technologies, and closing the employee skills gap. Edge data center startup like Vapor IO is coming out with different models for placement at base stations, and 5G is beginning its national rollout. But it has not be decided yet that who will pays for it- it may fall to cellular providers, or to the electric appliances makers who want connected devices.


  • Water cooling will expand

Alphabet’s Google had already introduced liquid cooling in its data centres to maintain the temperature of processors. But water cooling will be soon be adopted by many other companies because CPUs are getting over 200 watts and GPUs are set to hit 300 watts. In such a scenario, air cooling simply doesn’t meet the requirements anymore.  As water is thousands of times more efficient at heat removal than air, Google will soon be using liquid cooling in their data centres.


  • More AI to cover for human error

Data centres have numerous parts, including individual servers, the cooling systems, the power system, and the network that connect it all. Until now, these units has been configured manually by expert engineers and once done, they were left alone. But the growing complexity of software has meant that human operators are unable to manage enormous interconnected applications. So, now there is a focus on developing AI that creates software codes itself, which will guarantee more secure and impervious software.


  • Data-center growth will continue

The growing adoption of cloud computing has demanded more advanced data centres. Gartner predicts that by the end of 2020, 90 % of IT companies will adopt hybrid infrastructure management capabilities. This trend will bring opportunities for data centre providers that extend beyond traditional business hubs to regional cities. Furthermore, these data centers need to be deployed with advanced infrastructure (convergence for example).


  • Microservices and serverless computing will take off

Traditionally, in-house development tools were employed to produce apps for a well-defined user base. But, at present, as devices and platforms became more complex, there have been some radical changes with application architecture. Cloud infrastructure and Docker containers have transformed the lifecycle of enterprise applications. At the same time, serverless computing and microservices are paving the way for more reliable and cost-efficient process of app development.

Apart from all the above-mentioned shifts in cloud and data centres, another major change that we are going to witness in 2019 is the popularity of bare metals that can take a compute environment from the data center to a cloud provider. One of the major benefits of bare-metal cloud is its flexibility. By using it, businesses can meet their unique requirements and troubleshoot applications without having to worry about neighboring virtual machines (VMs).


On a final note, we would like to say that cloud computing has a lot to offer in 2019. So, if you have not yet adopted it or looking forward to upgrade the existing one, then contact us for the same. Our team of technical experts will not leave any stone unturned to help you reap the benefits of latest technologies in cloud.

Four Major Reasons That Are Making Companies Opt for BPO Services


With evolving technologies and consumer’s demand, both public and private firms are facing numerous challenges. And thus, they are approaching business process outsourcing (BPO) for solutions.  Outsourcing refers to the way in which any company entrusts its functions to another firm which is placed at an offshore location. While a few years back, BPOs were handling simple business projects on a temporary basis, today they are also managing many complex and challenging tasks. By having experts to manage some of the critical business processes, it becomes easier for companies to focus on more valuable tasks. Along with this, it helps them in improving their overall business outcome.

The most apparent benefit of using business process outsourcing service is reducing the cost of operations. As per a data, a company can save up to 60% by delegating works to an organization based in Asia. Moreover, outsourcing eliminates the need for investment in infrastructure. Plus, the quality of service is high. But getting high-end service at reasonable prices is not the only benefit that comes with outsourcing as there are a lot more to the list, such as:


Increased efficiency

By assigning business needs to an outsourcing partner, organizations can increase the productivity and efficiency in the process, which in turn contribute to the bottom-line of the company. This is because most outsourcing firms have a pool of highly experienced professionals who leave no stone unturned to deliver high-quality service, that too within a set timeframe.


Focus on core areas

As every entity in the business world is continuously evolving, an organization can only survive when it can keep pace with the rest. And, ones who resolutely focus on their customers’ demands can get ahead. Thus, anything that doesn’t contribute to the customer’s obsession should be outsourced. For example, if there is a software development company, it can outsource major non-core business functions like accountancy and customer support to any third party. In this way, it will have more time to focus on customers’ demands regarding the website’s designing and development.


Access to skilled resources

Human resource management is one of the most expensive and tedious functions of an organization. But by having an outsourcing partner, you need not bother about hiring and improving employee’s productivity.  At the same time, all your operation will go smoothly. A human resource outsourcing firm can help you achieve business outcomes through tailored human resource solutions. Moreover, their highly experienced professionals can create an HR strategy that is closely integrated with your business while delivering high-value talent and HR services.


Faster and better services

Outsourcing helps in making a company’s services better with high-quality deliverables and decreasing the lead time in production. Thus, business leaders can be faster in getting their ideas converted into products. Moreover, it will become easier to deliver the value-added propositions which result in greater customer satisfaction.


While the above-mentioned benefits may vary from company to company, the fruits of labor are visible among some of the world-class MNCs where outsourcing has become a core component of day-to-day business strategies. After reading this blog, if you are convinced of hiring an outsourcing partner for your company, then the solution is in front of you. Universal eSolutions has been a trustworthy outsourcing company for a variety of corporates around the world. With immense experience in this field, we can help you with customized services that will perfectly cater to your needs. Universal eSolutions is offering high-quality and comprehensive BPO services that focus on enabling our clients to perform high and meet their business goals.  We have unparalleled specialist skills and scale of resources which helps us bring new ideas, technologies, and leading practices — to align with changing business needs.